What is a Service Business? Definition, Characteristics,
Characteristics, Strengths and Weaknesses | Business Motivation Success
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Characteristics, Strengths and Weaknesses | Business Motivation Success
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Title : What is a Service Business? Definition, Characteristics,
Characteristics, Strengths and Weaknesses | Business Motivation Success
| Online business
link : What is a Service Business? Definition, Characteristics,
Characteristics, Strengths and Weaknesses | Business Motivation Success
| Online business
What is a Service Business? Definition, Characteristics, Characteristics, Strengths and Weaknesses | Business Motivation Success | Online business
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Service Business is a commercial company that provides employment by individuals or teams for the benefit of their customers in providing intangible products such as accounting, banking, consulting, cleaning, landscaping, education, insurance, maintenance, and transportation services. A good example from a service company is a public accounting firm. They earn income by preparing income tax reports, conducting audits and asset services, and even doing bookkeeping work.
Service businesses are companies that consist of professionals or teams of experts who provide work or assistance in completing tasks for the benefit of their customers. Products provided by service businesses are not like products you buy at a store, such as television, clothing, or food. Service businesses provide products that mainly consist of personal labor and expertise to deliver the desired work. For example, you can use a real estate agent to buy your first home because you want to utilize their expertise, negotiation skills, and knowledge of the contract required.
Your customer service experience is all that business does to ensure your satisfaction. This is a key part of the success of this business and how they try to differentiate themselves from competitors. This includes the quality of work they do, how friendly they are, the timeliness of completing their work, and their ability to answer questions or solve problems that may arise.
Accounting companies do not sell physical products such as retailers and traders. Instead, they sell their services to clients and usually charge an hourly fee. This applies to almost all professional companies. Lawyers usually set hourly rates and charge clients based on how long it takes to perform services. In essence, these companies really sell their time.
There are many other businesses besides professional companies in the service industry. Take the garden and landscape care business for example. You pay them to come to your house and do services. You don't get physical products from the garden care business.
Understanding Service Companies According to Experts
Service companies According to Djaslim Saladin is a business entity that does intangible activities and does not produce ownership offered by one party to another party.
Understanding of service provider companies According to Norman is a company that acts or interacts in the form of social contact between producers and consumers which is more than just an unobstructed result.
Service company According to Adrian Payne is a company that carries out economic activities that have intangible value or benefits, where there is interaction with consumers or with goods owned but does not result in a transfer of ownership.
Understanding of service provider companies According to Christian Gronross is a company whose activities consist of a series of intangible activities that occur between customers and service employees to overcome customer problems.
Understanding service companies According to Philip Kotler is a company that offers an abstract or intangible action and does not cause a transfer of ownership to others.
Service Characteristics
- Does not have a form, which means abstract and cannot be seen
- Service Prices Cannot Be Set by General
- There are no Cost of Production and Sales
- Products produced are not standardized or varied (heterogeneity)
- Cannot be separated "products are produced and consumed together"
- Cannot be saved because it has no form
Characteristics of Service Companies.
- The services provided are not the same, so each consumer can get a different type of service from other consumers.
- Revenues come from the sale of services.
- In the process of producing services, may or may not need help from physical products.
- The resulting service cannot be saved, so once purchased the user will immediately run out.
- Do not have a physical product supply, because the product being sold is an intangible product (service). So the product produced cannot be seen but the benefits can be felt.
- Usually the price level has properties that are not absolute, because cheap or expensive prices set by the company depends on the level of consumer needs.
Scope of Service Companies
The scope of the service company is not too large because it is only about preparing services to be provided to customers until the time the service producer sells its service products to the consumer.
The scope of service companies is as follows:
- Communication: Telephone companies, TV stations, radio
- Profession: accountant, click maternity
- Entertainment: cinema, amusement park, zoo
- Where to stay: hotels, hostels, guest houses
- Individual skills: beauty salon, tailor, photo studio, haircut.
Strengths and Weaknesses of Service Companies
Service Business Strengths
- Does not require a place for storing goods or warehouses.
- In certain service business entities do not require a lot of employees thereby saving employee salary expenses.
- By doing business services do not need a place to display products so that in terms of rental a place of business will be more efficient.
Service Business Shortage
- Promotion strategies require as much customer testimony as there are no products that can be used for demos.
- Even though there are complaints, the service business entity cannot return what has been purchased (returned).
Service Business is a commercial company that provides employment by individuals or teams for the benefit of their customers in providing intangible products such as accounting, banking, consulting, cleaning, landscaping, education, insurance, maintenance, and transportation services. A good example from a service company is a public accounting firm. They earn income by preparing income tax reports, conducting audits and asset services, and even doing bookkeeping work.
Service businesses are companies that consist of professionals or teams of experts who provide work or assistance in completing tasks for the benefit of their customers. Products provided by service businesses are not like products you buy at a store, such as television, clothing, or food. Service businesses provide products that mainly consist of personal labor and expertise to deliver the desired work. For example, you can use a real estate agent to buy your first home because you want to utilize their expertise, negotiation skills, and knowledge of the contract required.
Your customer service experience is all that business does to ensure your satisfaction. This is a key part of the success of this business and how they try to differentiate themselves from competitors. This includes the quality of work they do, how friendly they are, the timeliness of completing their work, and their ability to answer questions or solve problems that may arise.
Accounting companies do not sell physical products such as retailers and traders. Instead, they sell their services to clients and usually charge an hourly fee. This applies to almost all professional companies. Lawyers usually set hourly rates and charge clients based on how long it takes to perform services. In essence, these companies really sell their time.
There are many other businesses besides professional companies in the service industry. Take the garden and landscape care business for example. You pay them to come to your house and do services. You don't get physical products from the garden care business.
Understanding Service Companies According to Experts
Service companies According to Djaslim Saladin is a business entity that does intangible activities and does not produce ownership offered by one party to another party.
Understanding of service provider companies According to Norman is a company that acts or interacts in the form of social contact between producers and consumers which is more than just an unobstructed result.
Service company According to Adrian Payne is a company that carries out economic activities that have intangible value or benefits, where there is interaction with consumers or with goods owned but does not result in a transfer of ownership.
Understanding of service provider companies According to Christian Gronross is a company whose activities consist of a series of intangible activities that occur between customers and service employees to overcome customer problems.
Understanding service companies According to Philip Kotler is a company that offers an abstract or intangible action and does not cause a transfer of ownership to others.
Service Characteristics
- Does not have a form, which means abstract and cannot be seen
- Service Prices Cannot Be Set by General
- There are no Cost of Production and Sales
- Products produced are not standardized or varied (heterogeneity)
- Cannot be separated "products are produced and consumed together"
- Cannot be saved because it has no form
Characteristics of Service Companies.
- The services provided are not the same, so each consumer can get a different type of service from other consumers.
- Revenues come from the sale of services.
- In the process of producing services, may or may not need help from physical products.
- The resulting service cannot be saved, so once purchased the user will immediately run out.
- Do not have a physical product supply, because the product being sold is an intangible product (service). So the product produced cannot be seen but the benefits can be felt.
- Usually the price level has properties that are not absolute, because cheap or expensive prices set by the company depends on the level of consumer needs.
Scope of Service Companies
The scope of the service company is not too large because it is only about preparing services to be provided to customers until the time the service producer sells its service products to the consumer.
The scope of service companies is as follows:
- Communication: Telephone companies, TV stations, radio
- Profession: accountant, click maternity
- Entertainment: cinema, amusement park, zoo
- Where to stay: hotels, hostels, guest houses
- Individual skills: beauty salon, tailor, photo studio, haircut.
Strengths and Weaknesses of Service Companies
Service Business Strengths
- Does not require a place for storing goods or warehouses.
- In certain service business entities do not require a lot of employees thereby saving employee salary expenses.
- By doing business services do not need a place to display products so that in terms of rental a place of business will be more efficient.
Service Business Shortage
- Promotion strategies require as much customer testimony as there are no products that can be used for demos.
- Even though there are complaints, the service business entity cannot return what has been purchased (returned).
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Thus the article What is a Service Business? Definition, Characteristics, Characteristics, Strengths and Weaknesses | Business Motivation Success | Online business
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